/* Ouvidoria Pelanda — estilos do site. Herda as fontes do tema. */
.ouvp {
	--ouvp-accent: #d82e22;
	--ouvp-text: #2b2c2e;
	--ouvp-muted: #57595b;
	--ouvp-line: #e2e3e5;
	--ouvp-bg: #ffffff;
	--ouvp-soft: #f6f6f7;
	--ouvp-radius: 10px;
	color: var(--ouvp-text);
	width: 100%;
	max-width: var(--ouvp-max, 100%);
	margin: 0 auto;
	font-size: 16px;
	line-height: 1.55;
	box-sizing: border-box;
}
.ouvp *, .ouvp *::before, .ouvp *::after { box-sizing: border-box; }

.ouvp-form { display: flex; flex-direction: column; gap: 22px; }
.ouvp-field { border: 0; margin: 0; padding: 0; min-width: 0; }
.ouvp-field > label, .ouvp-field legend, .ouvp-grid label {
	display: block; font-weight: 600; margin-bottom: 8px; padding: 0; font-size: 16px;
}
.ouvp-req { color: var(--ouvp-accent); }
.ouvp-opt { font-weight: 400; color: var(--ouvp-muted); font-size: 13px; }
.ouvp-help { font-size: 13px; color: var(--ouvp-muted); margin: 6px 0 0; }

.ouvp input[type="text"], .ouvp input[type="email"], .ouvp input[type="tel"],
.ouvp select, .ouvp textarea {
	width: 100%; padding: 11px 13px; border: 1px solid var(--ouvp-line);
	border-radius: 8px; background: var(--ouvp-bg); color: var(--ouvp-text);
	font: inherit; font-size: 15px;
}
.ouvp input:focus, .ouvp select:focus, .ouvp textarea:focus {
	outline: 2px solid var(--ouvp-accent); outline-offset: 1px; border-color: transparent;
}
.ouvp textarea { resize: vertical; }
/* Campos de uma linha: altura própria para o texto não ser cortado pelo tema. */
.ouvp input[type="text"], .ouvp input[type="email"], .ouvp input[type="tel"], .ouvp select {
	height: auto !important; min-height: 48px; line-height: 1.4 !important;
}
.ouvp select { padding-top: 12px; padding-bottom: 12px; padding-right: 36px; }

.ouvp-tipos { display: grid; grid-template-columns: repeat(4, 1fr); gap: 10px; }
.ouvp-tipo { position: relative; cursor: pointer; margin: 0; }
.ouvp-tipo input { position: absolute; opacity: 0; pointer-events: none; }
.ouvp-tipo span {
	display: block; text-align: center; padding: 12px 8px; border: 1px solid var(--ouvp-line);
	border-radius: 8px; font-weight: 600; font-size: 14px; transition: all .15s;
}
.ouvp-tipo:hover span { border-color: var(--ouvp-muted); }
.ouvp-tipo input:checked + span { border-color: var(--ouvp-accent); background: var(--ouvp-accent); color: #fff; }
.ouvp-tipo input:focus-visible + span { outline: 2px solid var(--ouvp-accent); outline-offset: 2px; }

.ouvp-radio, .ouvp-check { display: flex; gap: 10px; align-items: flex-start; font-weight: 400 !important; margin: 0 0 8px; cursor: pointer; font-size: 15px; }
.ouvp-radio input, .ouvp-check input { margin-top: 4px; accent-color: var(--ouvp-accent); flex: none; }
.ouvp-check a { color: var(--ouvp-accent); }
.ouvp-ident-campos { margin-top: 12px; padding: 16px; background: var(--ouvp-soft); border-radius: var(--ouvp-radius); }
.ouvp-ident-campos[hidden] { display: none; }
.ouvp-grid { display: grid; grid-template-columns: repeat(2, 1fr); gap: 14px; }
.ouvp-hp { position: absolute !important; left: -9999px; width: 1px; height: 1px; overflow: hidden; }

.ouvp-btn {
	display: inline-flex; align-items: center; justify-content: center; gap: 8px;
	background: var(--ouvp-accent); color: #fff !important; border: 1px solid var(--ouvp-accent);
	padding: 12px 22px; border-radius: 8px; font: inherit; font-weight: 600; font-size: 15px;
	cursor: pointer; text-decoration: none !important; transition: filter .15s;
}
.ouvp-btn:hover { filter: brightness(.92); }
.ouvp-btn--sec { background: transparent; color: var(--ouvp-accent) !important; }
.ouvp-btn--sec:hover { background: var(--ouvp-soft); filter: none; }
.ouvp-form > .ouvp-btn { align-self: flex-start; }
.ouvp-link-consulta { margin-top: 18px; font-size: 14px; }
.ouvp-link-consulta a { color: var(--ouvp-accent); font-weight: 600; }

.ouvp-alert { padding: 14px 16px; border-radius: 8px; margin-bottom: 20px; font-size: 15px; }
.ouvp-alert ul { margin: 0; padding-left: 18px; }
.ouvp-alert--erro { background: #fdecea; color: #8a1c14; border: 1px solid #f5c2bd; }
.ouvp-alert--ok { background: #e9f6ec; color: #1d5b2c; border: 1px solid #bfe3c8; }

/* Comprovante */
.ouvp-comprovante { border: 1px solid var(--ouvp-line); border-radius: var(--ouvp-radius); padding: 28px; text-align: center; }
.ouvp-ok-icon { width: 52px; height: 52px; border-radius: 50%; background: var(--ouvp-accent); color: #fff; font-size: 26px; line-height: 52px; margin: 0 auto 10px; }
.ouvp-comprovante h3 { margin: 0 0 8px; }
.ouvp-dados { display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; margin: 22px 0 10px; }
.ouvp-dados div { background: var(--ouvp-soft); border-radius: 8px; padding: 14px 10px; }
.ouvp-dados dt { font-size: 12px; text-transform: uppercase; letter-spacing: .04em; color: var(--ouvp-muted); }
.ouvp-dados dd { margin: 4px 0 0; font-size: 19px; font-weight: 700; font-variant-numeric: tabular-nums; letter-spacing: .02em; word-break: break-all; }
.ouvp-acoes { display: flex; flex-wrap: wrap; gap: 10px; justify-content: center; margin-top: 18px; }

/* Consulta */
.ouvp-form--consulta { gap: 16px; }
.ouvp-card { border: 1px solid var(--ouvp-line); border-radius: var(--ouvp-radius); padding: 24px; }
.ouvp-card-head { display: flex; justify-content: space-between; align-items: flex-start; gap: 12px; }
.ouvp-card-head h3 { margin: 2px 0 0; font-size: 22px; }
.ouvp-kicker { font-size: 12px; text-transform: uppercase; letter-spacing: .05em; color: var(--ouvp-muted); font-weight: 600; }
.ouvp-badge { font-size: 13px; font-weight: 600; padding: 5px 12px; border-radius: 999px; white-space: nowrap; background: var(--ouvp-soft); color: var(--ouvp-muted); }
.ouvp-badge--em_analise { background: #fff4e0; color: #8a5300; }
.ouvp-badge--respondida { background: #e9f6ec; color: #1d5b2c; }
.ouvp-badge--encerrada { background: #ececed; color: #3b3c3e; }

.ouvp-timeline { list-style: none; margin: 22px 0; padding: 0 0 0 18px; border-left: 2px solid var(--ouvp-line); }
.ouvp-timeline li { position: relative; margin: 0 0 18px; padding: 12px 14px; background: var(--ouvp-soft); border-radius: 8px; }
.ouvp-timeline li::before { content: ""; position: absolute; left: -25px; top: 16px; width: 10px; height: 10px; border-radius: 50%; background: var(--ouvp-muted); border: 2px solid var(--ouvp-bg); }
.ouvp-timeline .ouvp-tl--ouvidoria { background: #fff; border: 1px solid var(--ouvp-accent); }
.ouvp-timeline .ouvp-tl--ouvidoria::before { background: var(--ouvp-accent); }
.ouvp-timeline .ouvp-tl--sistema { background: transparent; padding: 4px 14px; }
.ouvp-tl-meta { font-size: 13px; color: var(--ouvp-muted); margin-bottom: 4px; }
.ouvp-tl-texto p { margin: 0 0 8px; }
.ouvp-tl-texto p:last-child { margin: 0; }

.ouvp-avaliar { border-top: 1px solid var(--ouvp-line); padding-top: 18px; margin-bottom: 18px; }
.ouvp-avaliar p { margin: 0 0 8px; }
.ouvp-estrelas { display: flex; gap: 8px; }
.ouvp-estrelas button { width: 44px; height: 44px; border-radius: 8px; border: 1px solid var(--ouvp-line); background: #fff; font: inherit; font-weight: 700; cursor: pointer; color: var(--ouvp-text); }
.ouvp-estrelas button:hover { background: var(--ouvp-accent); color: #fff; border-color: var(--ouvp-accent); }
.ouvp-replica { border-top: 1px solid var(--ouvp-line); padding-top: 18px; gap: 12px; }

@media (max-width: 640px) {
	.ouvp-tipos { grid-template-columns: repeat(2, 1fr); }
	.ouvp-grid, .ouvp-dados { grid-template-columns: 1fr; }
	.ouvp-comprovante, .ouvp-card { padding: 18px; }
	.ouvp-card-head { flex-direction: column; }
}

/* Impressão do comprovante: só ele aparece. */
@media print {
	body.ouvp-printing * { visibility: hidden !important; }
	body.ouvp-printing [data-ouvp-comprovante], body.ouvp-printing [data-ouvp-comprovante] * { visibility: visible !important; }
	body.ouvp-printing [data-ouvp-comprovante] { position: absolute; left: 0; top: 0; width: 100%; border: 0; }
	body.ouvp-printing .ouvp-acoes { display: none !important; }
}